HOW DO I SET UP MY CUSTOM DOMAIN?

This article explains how to connect your own branded web address to your VSDH client-facing site and set up your email domain so notifications send from your brand.

In this article

• Set up your custom domain
• Set up your email domain
• Find your live site link

1. Navigate to Business from the left sidebar.
2. Scroll down to the Custom Domain and Email section.
3. Choose a subdomain for your site. Common options: book, shop, online, virtual, telehealth, products.
4. Example result: shop.yourclinicname.com
5. Follow the on-screen DNS steps to connect your domain.
6. Select Save.

Set up Your Email Domain

Setting up the email domain ensures that booking confirmations, appointment reminders, and other platform notifications send from your brand address rather than a generic platform address.

1. In the same Custom Domain and Email section, locate the Email Domain field.
2. Enter your email domain (e.g. yourclinicname.com).
3. Follow the on-screen DNS verification steps.
4. Select Save.

Good to know
DNS changes can take up to 24 hours to propagate. Set up your custom domain at least one day before you plan to go live.
Set up the email domain at the same time as the web domain. Without it, booking confirmations land in spam or send from a generic address.

Once your domain is connected, your full branded URL appears in the Location tab.

1. Navigate to Business from the left sidebar.
2. Select the Location tab.
3. Your live site link appears here in full. This is the URL you share with clients and add to your main website as a call-to-action button.

Related articles

• How do I manage products and category images?
• How do I manage user roles and affiliates?

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