HOW DO I REQUEST A PAYOUT?
This article explains how to submit a payout request as a business admin, and how affiliates request their own payouts from their dashboard.
In this article
- Request a payout as a business admin
- How affiliates request a payout
- Payout schedule
| Audience: | Business Admins and Affiliate Partners requesting commission payments | |
| Where in the portal: | Left sidebar > Earnings (admins) · Client-facing affiliate dashboard (affiliates) |
Request a Payout as a Business Admin
- Navigate to Earnings from the left sidebar.
- Review your available commission balance.
- Click Create Payout Request.
- Review and update your payee details if needed.
- Confirm and submit the request.
How Affiliates Request a Payout
Affiliates do not use the back office to request payouts. They log in to the client-facing site using their own credentials and access their affiliate dashboard from there.
- Log in to the client-facing site with your affiliate credentials.
- Navigate to your affiliate dashboard.
- Click Request Payout.
- Confirm your payee details and submit.
Payout Schedules for Business Admin and Affiliates
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Submission request on any of the following
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Submission request on any of the following
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Monday
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Thursday
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Tuesday
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Friday
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Wednesday
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Saturday
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Sunday
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Payout will be issued Friday of the same week
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Payout will be issued Tuesday of the following week
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Payouts are sent via e-check to the payee details on file. Make sure your details are current before submitting.
Good to know: Payouts are processed every Tuesday and Friday. Check weekly cutoff dates are listed above.
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