---
title: Configure Custom Domain and Email
---

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# [Configure Custom Domain and Email in Backoffice Admin Manager Portal](https://app.guidde.com/playbooks/x88gecutfeKNhZPGwmVXbS)

<iframe style="position: absolute; left: 0px; top: 0px; border-radius: 10px; margin: 0px auto; display: block;" title="Configure Custom Domain and Email in Backoffice Admin Manager Portal" allow="clipboard-write" xml="lang" src="https://embed.app.guidde.com/playbooks/x88gecutfeKNhZPGwmVXbS?" width="560" height="315" sandbox="allow-popups allow-popups-to-escape-sandbox allow-scripts allow-forms allow-same-origin allow-presentation" frameborder="0" allowfullscreen="true"></iframe>

This tutorial guides you through configuring a custom domain and email settings within the Backoffice Admin Manager Portal.

### Go to [backoffice.vsdigitalhealth.com](https://backoffice.vsdigitalhealth.com)

### 1. Introduction

You'll learn how to verify DNS records and update domain settings securely and reliably.

![Introduction](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F2hCPpMESErHK6BDiExWAS6_doc.png?alt=media&token=b1621b53-cd60-4b4c-abc5-e46a106551a6)

### 2. Navigate to Business Section

Access the Business section in Backoffice to begin managing your organization's settings and configurations.

![Navigate to Business Section](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FramHUkPAmHCXjTaQEk4FHu_doc.png?alt=media&token=7bf1ad1e-460b-4217-aee7-2502be12861f)

### 3. Select ThriveAxis Wellness

Choose your business account to configure its specific domain and email settings within the platform.

![Select ThriveAxis Wellness](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FeDnv3zqK8x1sw5tMCkzTSa_doc.png?alt=media&token=1181d872-2515-4fae-87bf-309340e7ba82)

### 4. Open Custom Domain & Email Settings

Access the Custom Domain & Email section to manage your domain configurations and email integrations securely.

![Open Custom Domain & Email Settings](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FnScBBYxthjyZvpLbUqFTcm_doc.png?alt=media&token=5db5d878-63a7-42b9-8a07-bc97bb852f23)

### 5. Reopen Custom Domain & Email Tab

Ensure you are in the Custom Domain & Email tab to proceed with domain verification and updates.

![Reopen Custom Domain & Email Tab](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F5STSN4js8N2xX7JDvezFRQ_doc.png?alt=media&token=64eed17a-773b-46ff-8388-9049d40dbdcf)

### 6. Select Your Domain

Click on your domain and enter your domain details subdomain or domain www.thriveaxis.site to view and modify its DNS and email settings.

![Select Your Domain](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FvA3Nv8AMmh5kDmpCBXDj65_doc.png?alt=media&token=b455401f-71be-4497-95f2-4cb53470ace4)

### 7. Initiate Domain Update

Click Update Domain to start the process of verifying and applying your custom domain settings.

![Initiate Domain Update](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FuPHGAxJaz8bvDL58cXT5sU_doc.png?alt=media&token=247ab67b-9fb1-4ca0-a18d-e283a1cbb068)

### 8. Access DNS Checks Step

Navigate to Step 3 · DNS Checks to review the status of your domain's DNS records and ensure proper configuration.

![Access DNS Checks Step](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FsT5FCbj9tfmoMQRoD8Nip8_doc.png?alt=media&token=67e5346c-5d65-49dc-8549-f330cd2172e7)

### 9. Review DNS Check Results

Confirm that all DNS checks have passed, indicating your domain is correctly configured and ready for use.

![Review DNS Check Results](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FuCty9mjwqAMrPKpADnEu4U_doc.png?alt=media&token=7b904b3a-e04c-4637-8269-a2d9ae58fd71)

### 10. Inspect CNAME Record Details

Examine the CNAME record to verify its presence and that the value matches the expected configuration.

![Inspect CNAME Record Details](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FdXjAQPZ1rwTPdLs4jTD9em_doc.png?alt=media&token=8992a735-f2c5-4017-bb82-c6e0d6aaa551)

### 11. Select Cloudfront Endpoint

Click d1mgtinpew6n3l.cloudfront.net to verify the target endpoint associated with your domain's CNAME record.

![Select Cloudfront Endpoint](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FcRvAoHRH25nnmDQx9AgGEM_doc.png?alt=media&token=cd0aef5f-7d02-4686-8fa4-6c415cf17cdc)

### 12. Continue Cloudfront Endpoint Selection

Click d1mgtinpew6n3l.cloudfront.net to confirm the DNS target for your custom domain setup.

![Continue Cloudfront Endpoint Selection](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fw4Qgb9PCcxmALLdNU8yrq7_doc.png?alt=media&token=d67f151f-5eb6-4390-a5c2-5a240c2ba0ed)

### 13. Review TXT Record Status

Check the TXT record to confirm its presence and that the value matches the expected DNS configuration.

![Review TXT Record Status](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F5eu1PN6Gg8b5PSY2wheDmK_doc.png?alt=media&token=16398116-674b-4a3d-983c-320f22bd9b37)

### 14. View Expected DNS Values

Click Expected to see the DNS values required for proper domain verification and security compliance.

![View Expected DNS Values](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F14GipBFmuPN3t4r1PhYt4x_doc.png?alt=media&token=5a303fc8-9f43-4a6e-ba8f-5a40c37ecf52)

### 15. Select DNS Challenge Record

Click \_cf-challenge.www.thriveaxis.site to review the DNS challenge record used for domain validation.

![Select DNS Challenge Record](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fqcj6r9t2zQxsNjxzuzt4ZE_doc.png?alt=media&token=19e63276-48cb-486d-8465-9400766201fe)

### 16. Reopen DNS Challenge Record

Click \_cf-challenge.www.thriveaxis.site again to ensure the challenge record is correctly configured.

![Reopen DNS Challenge Record](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fp6KyfRrubJcxEypTYLmVM4_doc.png?alt=media&token=361709e3-20ff-44ac-87ea-cac7e6c4a2d8)

### 17. Confirm DNS Challenge Record

Click \_cf-challenge.www.thriveaxis.site to finalize the review of your DNS challenge settings.

![Confirm DNS Challenge Record](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FtiiomBSXCbgLurR9o4eysR_doc.png?alt=media&token=336df736-7259-41ac-a7b7-503b87f4396b)

### 18. Inspect Challenge Record Details

Review the expected name/host and value/target for the DNS challenge to verify accuracy and security.

![Inspect Challenge Record Details](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FiarGhowQFehTEFuree7C1x_doc.png?alt=media&token=47b0dc69-4e9b-44a9-b31f-5be7432d0a26)

### 19. Open Domain Setup Instructions

Click Open instructions to access detailed guidance on saving your domain and adding DNS records securely.

![Open Domain Setup Instructions](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FgjrtzY3grvkM17aB4jDFik_doc.png?alt=media&token=c9844799-bd1b-470b-a9e9-d570cec413a0)

### 20. Click Instruction Link

Click here to proceed with the next steps in your domain configuration process as outlined in the instructions.

![Click Instruction Link](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FbwQaMbw3tATzmHoXdCsDMW_doc.png?alt=media&token=a1f7f372-413e-41de-a8ae-57e103d48b3c)

### 21. Email Domain Settings

Click Update Domain to apply your changes and verify that your custom email domain is properly configured.

![Email Domain Settings](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FkR3fDN5TtGdzZ8u3uPYTbh_doc.png?alt=media&token=5560fbd0-7224-4d77-b1dc-7f382a88578d)

### 22. Open Setup Instructions for Custom Email Domain

Click Open instructions to review the email domain setup steps and ensure all DNS records are correctly added to your domain registrar.

![Open Setup Instructions for Custom Email Domain](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F4tMYqWjK1nL63b8ETZjM1C_doc.png?alt=media&token=07288b77-8627-4909-9cb3-f21bab862003)

### 23. Click Instruction Link Again

Click here to continue following the detailed email domain configuration instructions provided in the platform.

![Click Instruction Link Again](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F1ondQALNAiq5u42ZjD4huK_doc.png?alt=media&token=b4a40b39-8d27-4c4f-aaa7-cfbb6ddd6a69)

### 24. Select Your Brand Domain

Click your.brand.com to access and manage your custom domain settings for your organization's branding.

![Select Your Brand Domain](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FdLKv3gHvRSY6ehvc1PjS5a_doc.png?alt=media&token=19cf5d9e-5e03-4b36-9cd1-18497537ebe0)

### 25. Open Domain Instructions

Click Open instructions to view detailed steps for saving your domain and adding necessary DNS records.

![Open Domain Instructions](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F44ueZtXxG7grENSo39Pn31_doc.png?alt=media&token=6b69c9b6-43dc-4976-9770-96d63e28929b)

### 26. Access Save Domain Step

Click Step 1 · Save your domain to begin the process of securing your custom domain within the platform.

![Access Save Domain Step](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F5hULLnhPbp786DwGCJbNmh_doc.png?alt=media&token=dc3b3bb1-9d46-464e-93d8-60e3b7dbb2cc)

### 27. Reopen Save Domain Step

Click Step 1 · Save your domain again to confirm the initial domain saving process is complete.

![Reopen Save Domain Step](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FxpsEtWddJUZzmx6DsSdtFC_doc.png?alt=media&token=057ad586-8366-4587-aabf-8e5b63a15a99)

### 28. Review DNS Records Addition Step

Click Step 2 · Add DNS records to understand how to add CNAME and TXT records for domain verification.

![Review DNS Records Addition Step](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fn8hTRt3zCTLgnEnihZYGYJ_doc.png?alt=media&token=34a51595-9181-466a-b68b-675dd6203a19)

### 29. Reopen DNS Records Step

Click Step 2 · Add DNS records again to ensure you have the correct instructions for DNS configuration.

![Reopen DNS Records Step](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FfxMgyL7K7QQkRYE4C6YUvE_doc.png?alt=media&token=8558edc3-da7d-426a-a394-e00eb923c054)

### 30. Select CNAME Record Type

Click CNAME to focus on the specific DNS record type required for your domain setup and verification.

![Select CNAME Record Type](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FdXcisExSqcVzEUMH9f4sYu_doc.png?alt=media&token=22a26bc2-3f3b-49d3-b7cd-b203566eeef9)

### 31. Reconfirm CNAME Record Type

Click CNAME again to verify the details and requirements for adding this DNS record type.

![Reconfirm CNAME Record Type](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F75LvoSSt3Vqbk4ruR4aJcf_doc.png?alt=media&token=87b2ac92-4eb3-4e41-9d24-ed01af6ee325)

### 32. Copy Host Information

Click Host copied to copy the DNS host name needed for adding the CNAME record in your DNS provider.

![Copy Host Information](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FppYEZisbkLT4Gc8i566AJP_doc.png?alt=media&token=682975e8-9a04-4669-81e9-912fe4eba832)

### 33. Copy Value Information

Click Value copied to copy the target value required for the CNAME record configuration.

![Copy Value Information](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F2vBFAQasCuSN14Z5R3gEXJ_doc.png?alt=media&token=d8c56eaf-972f-478b-9f14-ad4a348f8473)

### 34. Select Subdomain Example

Click your.subdomain (e.g., 'www') to understand the placeholder used for your DNS host entry.

![Select Subdomain Example](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FtdnPvrbn3jQuYnAR5JpkVU_doc.png?alt=media&token=e57f37d6-ef5f-4903-a345-96dd7b1259ef)

### 35. Select TXT Record Type

Click TXT to focus on the DNS record type used for domain validation and security challenges.

![Select TXT Record Type](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FoXL3p8YoVoCW28Ws1rTraG_doc.png?alt=media&token=0c7933a6-3650-4fc3-b2e1-69dd82a2f37b)

### 36. Reconfirm TXT Record Type

Click TXT again to review the details and requirements for adding this DNS record type.

![Reconfirm TXT Record Type](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FiC16enjWE9SwwkqZBtYMHd_doc.png?alt=media&token=3abe39da-7df7-433a-96a5-3f8f49f70df1)

### 37. Copy TXT Host Information

Click Host copied to copy the DNS host name needed for adding the TXT record in your DNS provider.

![Copy TXT Host Information](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FveVrCoYK46kmEaJzo5Jrat_doc.png?alt=media&token=165bcdee-358e-410f-9756-244ad01b24d3)

### 38. Copy TXT Value Information

Click Value copied to copy the target value required for the TXT record configuration for domain validation.

![Copy TXT Value Information](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fadq8wYMv9q43nQanVL9xFD_doc.png?alt=media&token=6f5e7f37-7326-4b85-9131-714483ccb58e)

### 39. Click Instruction Link

Click here to continue following the detailed instructions for completing your domain setup securely.

![Click Instruction Link](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2FdXVu5qLgSTA3GDJrmqgo3Z_doc.png?alt=media&token=1c845570-8dfa-43e9-8f62-81d6202d1264)

### 40. Select Noreply Brand Domain

Click noreply.brand.com to manage email sending domains associated with your organization's branding.

![Select Noreply Brand Domain](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F1pCeLDrHjwB4eeT5f6V35Y_doc.png?alt=media&token=045b0256-c268-4f9b-8ea9-7366d21dcc30)

### 41. Open Email Setup Instructions

Click Open instructions to access guidance on configuring email domains and related DNS records.

![Open Email Setup Instructions](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2Fk6FG7ogPbBxB2VABydoZNv_doc.png?alt=media&token=01f60765-84e1-4618-bdaa-24e74fc558a9)

### 42. Click Instruction Link

Click here to proceed with the final steps in your email domain configuration process.

![Click Instruction Link](https://static.guidde.com/v0/qg%2FLLr3dvHPqyTyYeGISJFvvuGWKTr2%2Fx88gecutfeKNhZPGwmVXbS%2F8YM66NG6rnDLEoVNfhpeyR_doc.png?alt=media&token=15168fd1-9290-47f6-9851-d6cbe834d2e8)

You have successfully configured your custom domain and email settings within Nightingale Admin. Verify that all DNS checks have passed and your domain is properly updated. For further customization, explore additional domain management features or consult support resources.

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